DHL Express, the international courier division of Germany’s Deutsche Post, has announced a temporary suspension of global business-to-consumer (B2C) shipments exceeding $800 in value to the United States, effective April 2025. The decision comes in response to recent changes in U.S. customs regulations, which have increased processing requirements and caused delays in clearance procedures.
The suspension, revealed through a notice on DHL’s official website, stems from a regulatory shift by U.S. Customs and Border Protection (CBP), which now mandates formal entry processing for all imports valued above $800. Prior to this update, the threshold for formal entry stood at $2,500. The new policy took effect on April 5, and has since created significant operational challenges for logistics providers handling B2C shipments into the U.S.
While B2C shipments above the $800 threshold will be paused, business-to-business (B2B) deliveries remain active but may also experience delays. Shipments valued below $800, whether destined for individuals or companies, are unaffected by the new customs rules.
In a statement, DHL clarified that the measure is temporary, and reassured customers that it is working to ensure compliance with the evolving regulatory landscape. The logistics firm emphasized its commitment to guiding clients through the transition, particularly as additional changes are expected by May 2.
Earlier last week, DHL had reiterated its intention to continue shipping from Hong Kong to the United States in accordance with applicable customs procedures. The company also pledged to support its customers in understanding and adjusting to the incoming requirements.
This development follows a broader trend of rising tensions between U.S. trade authorities and regional partners. Notably, Hongkong Post recently suspended sea-bound mail services for goods destined for the U.S., accusing the American government of unfair trade practices after the termination of duty-free shipping benefits for parcels from China and Hong Kong.
As global shipping and trade logistics adapt to new regulatory realities, businesses and consumers alike are being urged to stay informed and plan accordingly.
